Swapfiets-e-Bike-Power-1

Ride worry-free with Full Theft Coverage.

Add it to your subscription from just £3.90 extra per month. 

Swapfiets-e-Bike-Power-1

Ride worry-free with Full Theft Coverage.

Add it to your subscription from just £3.90 extra per month. 

Swapfiets-e-Bike-Power-1

Ride worry-free with Full Theft Coverage.

Add it to your subscription from just £3.90 extra per month. 

Stolen bike? No drama.

Instant bike replacement

Instant bike replacement

Premium double locks

Premium double locks

Missing bike surcharge*

Missing bike surcharge*

Stolen battery

Stolen battery

Basic Coverage
Basic Coverage

Included in all subscriptions

Included in all subscriptions

(Up to £60 for pedal bikes, and £220 for e-Bikes)

Pedal = £60

e-Bike = £220

(Not covered)

(Not covered)

(Not covered)

Included in all subscriptions

Full Theft Coverage
Full Theft Coverage

From £3.90 extra per month

From £3.90 extra per month

(£0 for all bikes)

(£0 for all bikes)

(Up to 50% covered)

(Up to 50% covered)

From £3.90 extra per month

*Considering your bike was double-locked (keys in hand) & battery is removed (e-Bikes).

For a full list of surcharges, please visit our helpdesk.

Why Full Theft Coverage?

Female-Swapfiets-e-Bike
Basic Theft Coverage

All subscriptions include Basic Theft Coverage. If something

happens to your bike, we’ll replace it right away. T&C apply.

Male-Swapfiets-e-Bike
Full Theft Coverage

Add Full Theft Coverage and pay €0 if your bike is stolen while locked & the battery removed (for e-bikes).

Get Full Theft Coverage

The worry-free add-on to your subscription.

Already a member?

Lucky you! You can add or remove Full Theft Coverage anytime in the app.

New to Swapfiets?

Sign up & book your first appointment today. You can add Full Theft Coverage during your pick-up or anytime later via our app.

FAQs.

More than bike insurance—it’s total peace of mind.

What if my bike gets stolen?

First, double-check that it hasn’t been moved by someone or taken by the municipality (not applicable in all countries).

Still missing? No stress! Report it via the app:

1️⃣ Tap I need help

2️⃣ Select Lost bike

3️⃣ Follow the steps to arrange a new ride

See full help center article here

How do I get Full Theft Coverage?

Already a member? Lucky you! You can add or remove Full Theft Coverage anytime in the app.

New to Swapfiets? Sign up & book your first appointment today. You can add Full Theft Coverage during your pick-up or anytime later via our app.

When does Full Theft Coverage apply (and when does it not)?

Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:

Double locked when parked

Battery removed (for e-Bikes)

✅ You still have the key to both your bike & battery (and can show them at your appointment)

Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).

Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.

How can I prevent bike theft?

Simple:
Always double-lock your bike to something secure
Always remove the battery when parking an e-Bike

I thought everything was included in my Swapfiets subscription?

All Swapfiets subscriptions include a high-quality bike, unlimited service and repairs, 2 safety locks & Basic Theft Coverage. For total peace of mind, add Full Theft Coverage & pay €0 if your bike gets stolen. Just ensure you double-lock the bike & remove the battery (for e-bikes.)

Why isn’t the battery fully covered?

Because it’s removable! Full Theft Coverage protects your bike, but not the battery—so always take it out when parking. While the battery is covered for 50% in case of theft, it’s still best to keep it safe. Find the full surcharge overview here. 

Got more questions? You know where to find us! 🚲💙

Why isn’t the battery fully covered?

Because it’s removable! Full Theft Coverage protects your bike, but not the battery—so always take it out when parking. While the battery is covered for 50% in case of theft, it’s still best to keep it safe. Find the full surcharge overview here. 

Got more questions? You know where to find us! 🚲💙

Do you have a different question?
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Stay updated

Sign up for our emails to receive the latest updates on services, products and discounts. You’ll also get a £15 voucher for your Swapfiets subscription.

Mastercard logo
AMEX logo
Stay updated

Sign up for our emails to receive the latest updates on services, products and discounts. You’ll also get a £15 voucher for your Swapfiets subscription.

Mastercard logo
AMEX logo