You ride, we take care of the rest
Get all the benefits of riding a great bike, with none of the hassle.
Get all the benefits of riding a great bike, with none of the hassle.
4.3
270,000+ members
It goes beyond the bike
It goes
beyond the bike
Unlimited repairs
Fast service
Cancel anytime
Theft replacement
Easy support
Unlimited repairs
Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do.
Unlimited repairs
Fast service
Cancel anytime
Theft replacement
Easy support
Unlimited repairs
Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do.
Unlimited repairs
Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do.
Fast service
Cancel anytime
Theft replacement
Easy support
Unlimited repairs
Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do.
Fast service
Cancel anytime
Theft replacement
Easy support
Better than buying
280,000+ happy members
Discover why our community loves us.
Discover why our community loves us.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
4.3
based on 419 reviews
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Help and support
How does Swapfiets work?
Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.
What happens if my Swapfiets bike is broken?
No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.
What happens if my Swapfiets bike is stolen?
Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the bike model. We'll help you file a police report and give you a replacement. For extra safety, you can also add full theft coverage to your bike subscription.
What happens when I'm done with my subscription?
To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.
How does Swapfiets work?
Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.
What happens if my Swapfiets bike is broken?
No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.
What happens if my Swapfiets bike is stolen?
Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the bike model. We'll help you file a police report and give you a replacement. For extra safety, you can also add full theft coverage to your bike subscription.
What happens when I'm done with my subscription?
To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.
How does Swapfiets work?
Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.
What happens if my Swapfiets bike is broken?
No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.
What happens if my Swapfiets bike is stolen?
Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the bike model. We'll help you file a police report and give you a replacement. For extra safety, you can also add full theft coverage to your bike subscription.
What happens when I'm done with my subscription?
To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.
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